FAQ
Here you will find the answers to any general enquiries you may have.
If you have a question that is not covered by our FAQ, please feel free to get in touch.
Tattoos
How do I make an initial tattoo enquiry?
For all appointment enquiries please use our enquiries form, this will ask you for all the information we need. Alternatively, you can contact our artists directly via Instagram, please see their booking highlights to find out what information they will require.
Can I walk in or do I need an appointment?
Appointments are recommended to guarantee an appointment. We do offer walk-ins where possible, but it’s best to call ahead to check availability.
Do you offer consultations?
Yes, however please call to book. In the majority of cases, the information required in our contact form is enough to be able to go ahead and get booked in, but for larger or more complex requests, we may ask you to come in for a consultation so that your design can be discussed in person
What should I be aware of before booking my tattoo?
- You must be 18 or over to have a tattoo and photo ID will be required on the day of your appointment. (We cannot accept parental consent for under 18’s).
- We unfortunately cannot tattoo you if you are pregnant or breastfeeding.
- If you have any medical conditions such as a blood borne virus etc, please make your artist aware of this.
Do you take deposits?
- Deposits are required for all bookings. A normal appointment will require a £50 deposit, and a full day session will require a £250 deposit.
- DEPOSITS ARE NON-REFUNDABLE. If you are unable to make your appointment, we can reschedule and hold the deposit as long as you give us at least 2 days notice.
- The remaining balance for the tattoo is to be paid on the day
How should I prepare for my tattoo
- Start moisturising the area one week in advance of your appointment, but not on the day of.
- Make sure to get a good night’s sleep the night before and eat a decent breakfast the morning of. You can bring snacks and sugary drinks to help you during your appointment.
- Too much alcohol the night before is not a good idea, as this can thin the blood.
- Please be aware we will not tattoo anyone under the influence of drink or drugs.
Will I see a design before my appointment?
The design will be shown to you on the day of your appointment, and minor changes to the design and sizing/ placement can be discussed at that time. It is important that all of the information you give us in the enquiry form is accurate as complete redesigns may not be possible on the day.
Can I use numbing cream?
- We do not recommend using numbing cream. This can make the skin more difficult to tattoo and can sometimes affect how it heals. There is often a greater level of pain experienced once it has worn off.
- If you would like to use numbing cream then speak to us before your appointment. We recommend doing a patch test a couple of weeks before your appointment to make sure you don’t have a reaction.
Are there any areas/tattoo’s you refuse?
- The areas of the body which we do not tattoo are the sides of the fingers/palms, the inner lip and the soles of the feet. These areas tend to be very difficult to heal and are prone to falling out and blow outs.
- We do not tattoo in white ink alone as this tends to turn an off-white yellow colour over time.
How much will my tattoo cost?
- We have a £50 minimum and generally quote based on size and detail. For full day sessions we charge £500.
- We are often able to give an indication of price over email.
- The remainder of your payment is due after your tattoo has been done.
- Please note that all deposits are non-refundable. 48 hours notice is required should you wish to re-schedule your appointment.
What methods of payment do you accept?
- We accept cash and card payments, as well as vouchers.
- We do not accept American Express.
Can I bring a friend/partner to my appointment?
We do have a large waiting room area however it can get busy, if your appointment is going to be quite long it’s best not to bring someone with you. Only the person being tattooed is allowed to go through to the tattoo areas.
Are you a licensed studio?
Yes, and we work closely with our local health environment officers to ensure standards are upheld.
Do you do cover-ups?
We will work with coverups where possible, in these scenarios it is best to arrange a consultation so we can see what we’re working with. If we feel that there are no cover-up options you will be happy with, we will likely recommend laser removal, which a is a service we do offer inhouse.
Can I exercise with a new tattoo?
- Exercise is fine, as long as the area is not knocked. Contact sports e.g Rugby are generally not advised until fully healed, due to the risk of knocking off scabs. Swimming is not advised for at least 3 weeks. If you go to the gym, we recommend you wipe down all surfaces before using equipment during the healing period.
- After exercise make sure you wash the area with warm water and soap for sensitive skin.
Is it safe to swim and sunbathe with a fresh tattoo?
- We recommend at least 3 weeks before exposing a fresh tattoo to sun/ sea/swimming. This is due to the risk of poor healing and infection.
- It is always best to wait until after a holiday before having a new tattoo.
How do I look after my new tattoo?
Your artist will explain how they would like you to look after you tattoo, this can vary piece by piece.
Generally we recommend to do the following:
- Remove your dressing after 2-3 hours (unless otherwise advised by your artist).
- Wash your tattoo with clean hands, using warm soapy water. Rinse the area and pat dry with a clean towel or kitchen roll.
- Normal showering is fine just do not soak your tattoo or rub with a towel.
- Apply aftercare cream 2 times a day until your tattoo is healed (Unless otherwise advised by your artist).
- Your tattoo will scab whilst it is healing, do not pick at it as this can cause patchiness and uneven healing.
- Avoid swimming or suntanning until your tattoo has healed (usually 2-3 weeks).
- To prolong the quality of your tattoo over time, avoid over-exposure to the sun by applying a high SPF sunblock.
Piercings
Can I walk in or do I need an appointment?
Piercings are done on a walk-in basis, however we recommend calling ahead on the day so we can let you know the best times.
How should I prepare for my piercing?
- Make sure you’ve had a decent meal beforehand and bring a sugary drink with you.
- Too much alcohol the night before is not a good idea, as this can thin the blood.
- Please be aware we will not pierce anyone under the influence of drink or drugs.
Will you numb it for me?
We can use a freeze spray or a numbing spray for most piercings
Are there any piercings you don’t do?
- Anti-tragus
- Male genital piercings
- Vertical labret
- Dermals (however we do offer skindivers which are similar.)
How much will it cost?
Please see our piercings pricelist.
What methods of payment do you accept?
- We accept cash and card payments, as well as vouchers.
- We do not accept American Express.
Can I bring a friend/partner to my appointment?
We do have a large waiting room area however it can get busy. Only the person being pierced is allowed to go through to the treatment area unless they are under 16, in which case a parent is allowed to come in.
Are you a licensed studio?
Yes, and we work closely with our local environmental health officers to ensure standards are upheld.
What age restrictions apply?
- Most piercings do not have an age restriction. Photo ID is required for those 16 and over, and a parent/ legal guardian must be present for anyone under 16.
- For nipple/ genital piercings you must be over 16.
- For any face or body piercings (excluding ears) we recommend waiting until you are 13+ years old, however this is down to the discretion of the guardian- school rules should be taken into account as we do not offer refunds.
Laser
How do I make an initial laser enquiry?
For all appointment enquiries please use our enquiries form, this will ask you for all the information we need. Alternatively, you can give the shop a call.
Can I walk in or do I need an appointment?
Appointments are recommended to guarantee your space. We do offer walk-ins where possible but it’s best to call ahead to check availability.
Do you offer consultations?
Yes, this is mandatory as we will need to carry out a patch-test. The consultation is free of charge and takes around 20 minutes.
Do you take deposits?
Deposits are not required for laser removal bookings.
How should I prepare?
- Make sure to get a good night’s sleep the night before and eat a decent breakfast the morning of. You can bring snacks and sugary drinks to help you during your appointment.
- Too much alcohol the night before is not a good idea, as this can thin the blood.
- Please be aware we will not accept anyone under the influence of drink or drugs.
Can I use numbing cream?
If you would like to use numbing cream you can. We recommend doing a patch test a couple of weeks before your appointment to make sure you don’t have a reaction.
How much will it cost?
We have a £50 minimum charge per session but cost is dependent on a number of factors, e.g. size, colours etc. The technician will be able to confirm a price per session at your consultation appointment.
What method of payment do you accept?
- We accept cash and card payments, as well as vouchers.
- We do not accept American Express.
Can I bring a friend/partner to my appointment?
We do have a large waiting room area however it can get busy. Only the person being lasered is allowed through to the treatment room.
How long do I need to wait after the consultation for my first session?
You need to wait at least 1 hour. If you wanted to, you could book your patch test and first session on the same day.
How long do I need to wait between sessions?
You need to wait a minimum of 6 weeks between sessions but longer is fine.
How many sessions will I need?
This is not something we can guarantee or advise of as it depends on a number of factors, such as; age of the tattoo, your own immune system, colours used etc.
What shall I do between sessions?
Massaging the area encourages blood flow, we recommend you do this daily.